Common queries answered
Frequently asked Questions
We aim to deliver world-wide within 14 working days.
We have an easy 30 day return system. Please contact us if you wish to return an item.
Once the order has been placed, this is not possible anymore. However, we can still change it in our system before it is dispatched. Please contact us as soon as possible.
Due to the different carriers we use, it is not yet possible to track the shipment. The status of the order itself can be found in your account.
Just contact us! We are here to help you!
Yes! We use an SSL to ensure secure payment online.
We probably do! We ship to most countries world wide. Please let us know if you have any difficulties ordering.
In most cases they will. There are however some exceptions. We will send your items separately if there is a larger time difference between the items or if there are items not yet available.